Privacy Policy

Privacy Policy

Last Updated: May 25, 2018

This Privacy Policy describes the privacy practices for Adwiser, Ltd. (ID Number: 50 681 681, with the residence at Salajka 2674/21, 909 01 Skalica, Slovak Republic) on our website www.finequipment.com and its subdomains www.finequipment.com/de and www.finequipment.com/ru.

We collect and use only the personal data that we need to deliver to you our products and services (our “Services”). We do not store your personal data beyond this purpose. Moreover, we store the data for no longer than is necessary and only the limited number of employees have the access to it. Your personal data includes:

  • Name,
  • Shipping and billing address,
  • Email address,
  • Telephone number,
  • IP address,
  • Other information that could directly or indirectly identify you.

Our Privacy Policy is intended to describe to you the following:

  • What personal data we collect and how we do it,
  • How and why we use your personal data,
  • With whom we share it,
  • How you can manage your personal (access to data we have collected, how you can update or delete it),
  • How we secure it,
  • How policy changes will be communicated, and
  • How to address concerns over misuse of personal data.

What kind of information we collect and how

The most of your personal data we collect directly from you when you:

  1. Purchase any of our Services (your address, billing information, name, government identification),
  2. Submit a contact form, quote request form, assistance form or sign up for our newsletter (phone number, email address),
  3. Requests any information from us directly via email or phone,
  4. Respond to surveys or participate in contests that both could require information about you.

However, to constantly improve our Services we collect also additional information about you using other methods that might not be so familiar to you. That is why we give a brief explanation of these methods and type of information we collect:

Information related to you as our potential customer or buying customer:
We collect information about your purchases or quote requests, type and amount of Services you purchased, information requests and information about mutual communication.

Website traffic analytics
We use website analytics tool provided by Google called Google Analytics. This tool collects and processes the information about how you interact with our website, for example, what pages you visited, what was your IP address, how much time you spent on the pages, what operating system or browser you use. This tool uses persistent cookies. For more information about cookies, please visit our Cookie Policy.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. The cookies collect your IP address. For more information, please visit our Cookie Policy.

Disabling cookies
You can disable the cookies by changing your browser setting or using third-party tools. However, if you turn cookies off, some of the features that make your site experience more efficient may not function properly. For more information, please visit our Cookie Policy.

Surveys & Contests
From time-to-time, our site requests personal information via surveys or contests. Participation in these surveys and contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use of this website.

How we use your information

We try to limit the usage of your personal data as much as we can. We use the data only for the purposes:

  1. Of delivery of our Services to you when you purchase them or interact with them,
  2. You have given us the permission,
  3. Of legal compliance or other lawful purposes, we might be required or permitted to.

We use the information to:

  • To improve our website to better serve you,
  • To improve the quality of our Services,
  • To allow us to better service you in responding to your customer service requests,
  • To ask for ratings and reviews of services or products,
  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested,
  • Collect aggregated statistics about usage of our Services,
  • Communicate with you – we may contact you directly or through a third-party service provider (using email or telephone calls) about:
    • Services you have purchased,
    • new offers or promotions,
    • surveys and contests.

With whom we share the data

We share your personal data with our trusted business partners. These third parties assist us in operating our website and conducting our business. We share your personal information only in necessary extent so our affiliated partners may provide their services to us. These third parties are not permitted to use, share or possess your personal data for any other purpose other than they have the agreement for.

These partners are the providers of:

  • Shipping services,
  • Customer relationship management,
  • Website hosting,
  • Invoicing services,
  • Accountant services,
  • Credit card payments and bank transfers,
  • Website visitors’ analysis.

We also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety.

For how long we keep your personal data

We do not keep your personal data longer than is necessary. The retention period is needed to achieve the specific purpose of processing of your data (e.g. provide warranties, track loyal customers, etc.). We keep the data:

  • For 3 years after your last purchase of a Service from us,
  • For 1 year after you contact us using any communication channel,
  • For 1 year after you unsubscribe from our newsletter list.

After the retention period, all your personal data is completely deleted.

Managing your personal data

In support of the General Data Protection Regulation (GDPR), the new features have been enabled to you to easily access, change or port your personal data. These features include an option to:

  • View your data or request a copy of your personal data

You may see what data we have about you if any and change or correct it. You may also request a copy of all your personal data we have about you. We are obliged to respond to you within 30 days and provide you the requested data in an electronic format which you can eventually move to other service providers.

  • Withdraw your consent to process your personal data and request its deletion

You can raise an objection to the processing of your personal data and request us to have your account closed and all your personal data be deleted. Once requested, we will delete all the data unless we are required to keep it for our legal requirements.

You can manage your personal data in described ways using a form in our Privacy Center.

How we secure and store your data

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Other information

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Age restrictions
We do not specifically market to children under the age of 13 years old. In case a child under 16 years visits our website and provides us his or her personal data, we require from such website users the confirmation that they have obtained the consent to provide their personal data from his or her parent or legal representative.

“Do Not Track” signals
Some browsers have capabilities to notify visited website not to track you using so-called “Do Not Track” signals. However, currently, we do not change the website behavior if such signal is received. For more information about the “Do Not Track” signals can be found when you visit www.allabountdnt.com.

Changes to our Privacy Policy
We reserve the right to change this Privacy Policy at any time. We may update this policy due to several reasons, e.g. changes in the law, enhancement of the website etc. The information about the change of the Privacy Policy will be published on our website, however, we recommend our users to check for these updates regularly at this place to keep track with them.

Contacting Data Protection Authority
In case you think that you cannot resolve your complaint with us about the processing of your personal data, you have the right to lodge a complaint with a data protection authority. You can contact the Office for Personal Data Protection of Slovak Republic at this link.

Contact Us

If you have any questions, concerns about our Privacy Policy or you feel that we are not abiding by this privacy policy, please contact us by either of the following means: