FAQ

Do I have to sign in if I want to purchase on finequipment.com?

Signing in before purchasing is not needed at the moment. More information about purchasing process for the wholesalers you can find in the section How to buy.

What if I need help with choosing of products?

In case you need an advice about what product you should choose or if you have any other question regarding sports shooting, contact us at our Advisory Service.

What to do when my price offer expired?

Price offer (your quote) is valid for 30 days. In this time we are obliged to deliver you products, chosen by you in a price, which we mentioned in your price offer. In case, that validity of your quote expires, contact us by email on finequipment@finequipment.com. This situation will be solved individually.

How can I pay for goods?

At the moment, it is possible to pay in advance by bank transfer. You can find more information about bank contact in section Contact Us.

How long does it take to receive my order?

Delivery time depends on the actual availability of ordered products and destination country. Please, check Delivery & Postal Charges page to see more details.

What is the warranty period for purchased products?

The warranty period of purchased products is 24 months. Warranty period starts the day customer takes product.

Can I cancel my order and get the full refund?

In case the purchased products are not for some reason suitable for you or you just change your mind, we guarantee 30-day period since you receive your order within which you can cancel the order and get the full refund. For more information check our Return & Refund Policy.

How can I claim a faulty product?

If you find the purchased products to be faulty or not as advertised, check this page for more information how to solve this problem.

How can I give you my reference?

You can send us your reference about our products or services by email on finequipment@finequipment.com. Please leave there your name and town, so we can publish your recommendation.

Haven’t you found the right answer? Send us your request on finequipmet@finequipmet.com or use the contact form.